Showing posts with label coaching. Show all posts
Showing posts with label coaching. Show all posts

Monday, 16 July 2018

Mastering ScrumMastering


‘I am playing a bear attacking ‘poor Tsanko’ (while he is pretending scared), Georgi is a hunter to hunt the bear. The rest of the trainees improvise on different roles: a pickpocketer is trying to rob Tsanko at the same time and another tourist is taking photo of us to complete the picture… It’s all part of the improv ‘Still picture’ game, included in the ‘Thinking outside of the box module’… and we had so much fun, creating scene after scene, after scene…’

It’s been amazing six weeks. Together with Bogoy Bogdanov we delivered ‘Mastering ScrumMastering’ training @EPAM BG

The training (in workshop format only) is complete focused on improving the skills of the participants and consists of 95% practice to 5% theory. No lectures, no ppts, no long and boring talks – just gamified challenges to improve skills in the following areas:
  • Communication
  • Coaching & Mentoring
  • Agile team dynamics
  • Delivering talks

Our main goal was to innovate a training encouraging everybody to practice:
  • Body language & paraverbal communication
  • Soft skills, building emotional connection & rapport
  • Coaching and mentoring
  • Organizing Scrum events and ensure they run smoothly + facilitation skills
  • Removing impediments efficiently
  • Influencing decisions
  • Presentation skills + teaching techniques (engage the audience)
  • Creativity and thinking outside of the box

Each training day, a different topic was covered:
  • Starting a new team & persuasion
  • Coaching. One-to-One coaching
  • Team level coaching & mentoring (Daily standup)
  • Team level coaching & mentoring (Scrum events)
  • Talks: deliver to engage
  • Improvisation in Agile (Thinking outside the box)

And it worked amazingly well. The participants outdone themselves, had a lot of fun, and performed on top of their abilities in each session.

The feedback was also very positive (hopefully we would be able to share the video feedback too):
  • 'Fun, engaging, different points of view, a lot of practice'       
  • 'Very interactive, full of funny moments, very dynamic & interesting approach'
  • 'We covered different topics but not strictly following a traditional way of training. We were put into different situations, where we had the chance to challenge ourselves and improvise'

To enjoy more pictures check the EPAM post.

Monday, 26 March 2018

Empower your decisions



(images by EPAM Bulgaria)

Last Thursday I did a talk as part of the lunch & learn initiative at EPAM, on topic I’ve been curious about for years: “Empower your decisions”. In 21st century we have so many opportunities, so many options and so many decisions we are eager to make, often just to feel frustrated later when we couldn’t put the necessary effort into them to get any of the benefits. Healthy living, working out regularly, new business or hobby, great relationship, or even getting rid of bad habits like smoking – all of those are important decisions, and if empowered would significantly improve our lives.

Preparing for the talk I did a lot of research but mainly relied on my experience as a coach and mentor to provide the audience with successful strategy, hints, tips, and most important: way of thinking and attitude.

1. On 11.02.1990 James ‘Buster’ Douglas defeated the ‘Iron’ Mike Tyson, the fight became the biggest upset in boxing history. When asked how he managed, Buster Douglas started crying and told the story of the last 6 months. His mother got sick and entered a hospital. She was worried about the upcoming fight, and Douglas promised her he is going to defeat Mike Tyson. And about 20 days before the fight his mother passed away. Douglas was ruined and what left for him was only to fulfill a promise to a dying parent.

The lesson we learn from the story is: behind every decision there is a ‘Why?’, and if you don’t know what your ‘why’ is or if your ‘why’ is not strong enough, your decision will just become a failure. Just like Buster Douglas, who managed to defeat ‘the monster’, only to lose miserably 8 months later when he was demolished by Holyfield and defeated in just 3 rounds. Douglas simply did not have his ‘why’ anymore.

2. Interesting statistics were proven in the USA, concerning patients with cardiological problems. Many of them already undergo expensive and dangerous procedures. In a last attempt to save the patients the doctors tell them they exhausted the medical options and if they don’t change their diet and lifestyle drastically they are going to die. Surprisingly, only one out of ten patients managed to change their lifestyle (long-term), even in the face of death. The habits our brains developed fort years are proven to be very difficult to destroy and replaced with new once.

The strongest possible weapon is to strengthen our curiosity to support us on getting out of our comfort zones more regularly. Remember, when we were little children our curiosity drove the day, not our habits. Get curious about something new and do something new to train yourself to get out of comfort zones regularly, this will make your brain less resilient on making difficult decisions and turning them into reality.

3. ‘No decision is still a decision’
Looking at donorship consent survey from 2003 across EU countries a loop in human beings’ decision making is clearly visible. In a situation where the decision is complex we tend to stick to the default decision and make ‘no decision’. The countries with 90%+ consent have a survey checkbox ‘check here if you would like to opt-out’ and countries with about 10% consent have the survey checkbox ‘check if you would like to opt-in’. In both cases people tend not to check the box as the decision is far too complex, and they just go with the default option. But ‘no decision is still a decision’, and it’s a clear example how we let others decide our fate.

4. ‘A diet dies in the supermarket, it doesn’t die in the kitchen’
Temptations and distractions are all around us. The marshmallow test, with little kids attempting to predict who will be more successful in life, clearly shows that our willpower is no match for our instincts. The lesson learned is to stay literally far away from distractions and temptations, contradicting with our decision. If you want to quit smoking – don’t get nearby stores selling tobacco, or colleagues who would take you for a smoke. If you decide to work on your new business idea turn off your phone, to avoid risking distraction by your friends.

5. Perfectionism is the death of decision making
We all live in a society where mastery and perfection are craved and desired. In school we compete for better grades, as well as in the university, then in our work environment we are trained to be as perfect and efficient as possible. And when we want to make an important decision we usually start by researching, then communicating with friends and relatives, planning… and postpone the action. In fact, preplanning the whole journey would most certainly scare our brain off and it will find a way to discourage us from even trying.

‘How did you manage to outrun/outswim the others?’ they asked the top athletes and the answer was simple ‘I never allowed my brain to see the whole distance – it will just scare and paralyze me, I only allowed it to see the next minute, the next couple of meters, the next step.’ The lesson learned is ‘Think only one step ahead.’

6. Why do we procrastinate?
Let’s admit it: we all procrastinate. It seems to be a response in our ‘psychological immune system’. Our brain is permanently stressed and when we are to introduce more stress (by let’s say deciding to work out regularly) it refuses, by gently delaying the execution of the decision… if possible forever.

The cure for procrastination is to get started: ‘Act small – act now’. Trick your brain by promising yourself only 5 min. work out, working on your new business or doing whatever you decided. Then try to enjoy the process, most of the people go beyond the 5 min. as it is easier for the mind to keep up the state it is already in, than change it. Nevertheless, be honest to yourself and make sure you do not burn out. Stop if you start feeling tired or disengaged and need your willpower to push you over. Then continue on the next day (just for 5 min. again). You are building a long-term habit that way.

7. Use your body
Human beings, we are much more physiological creatures than psychological. Usually in a process of decision-making we sit in front of our computers in the worst possible posture. Sitting for hours has many negative impacts and is deadly to decision making. Instead take a 10-min. walk outside, breathe some fresh air, put your hands in the air, jump a little bit, do some stretching. You will immediately feel empowered and capable of acting and achieving. You will feel energized and ready to conquer, build and create. Use your body always when you want to empower yourself.

Those are the top 7 lessons to help you empower your decisions and turn them into reality. Would be great if you share what do you think and if you have more to add in the comments below.

Thursday, 15 March 2018

3 coachees, 3 lessons


Recently I started doing extraordinary practice. Each time I do coaching or training sessions I write down the most valuable lesson I learn from each of the coachees/trainees I meet. Then I read those reminders every day, for at least one week ahead, and act on them.

Lucky, last week I had the pleasure to work with three extraordinary gentlemen. Their common trait is the desire for improvement, so my role is to coach them in the journey of improving their lives.

The first one, let’s call him Nigel, a very intelligent, small-business owner, craving interesting lifestyle and looking for new stuff in life.

Nigel has the luxury of achieving complete financial stability at his young age and is obsessed with bringing more quality in his life. His business is going great, he loves sports (16-20 workout sessions per month), and he is fascinated by smart and successful people.

His major goal is to find what drives him in a long term. How to get a sustainable motivation for life? Nigel has challenged himself to do 10 major challenges in a month, record them and share in our next session.

In one word, Nigel reminded me of ‘curiosity’. For a person who achieved quite a lot he has insatiable appetite for new and interesting things in life. He reminded me that when we stop being curious we get old, and eventually die (one way or another).

The second guy, I’ll call Luis. He is very emotional, even artistic, he experiences ups and downs, and often feels insecure.

He is good at deeply connecting with open and friendly people. And in the next month his challenge is to motivate his best friend and 4 other random friends. He also would be working on his negotiation skills and deliver a solid pitch to convince a professor in sharing slides at the Uni.

I was amazed when Luis looked me in the eyes and said ‘I want to give love to the people, that’s my goal’. We (especially I) often forget that people not only need to be trained, coached, satisfied, or challenged. They need to be loved. They need to feel somebody truly cares about them and loves them no matter what happens, and they need to feel it every day in order to unleash their full potential.

My third coachee is Vlad (another fictional name to another real person).
He describes himself as worried, creative, self-improvement enthusiast, optimistic and not-self-sufficient. He uses a lot of filters when communicating and often doesn’t believe in himself.

And what an interesting character – Vlad is quite sporty and goes for a swim 4 times a week, while doing street workouts almost every day. He doesn’t look bulky and possess great amount of strength, he defeated me in friendly arm-wrestling competition.

Vlad is going to beat the crap out of his insecurity by meeting and communicating with quite a lot of random new people for the next thirty days.

So, what did I learn from him?
Showing more respect and appreciation to my parents. Vlad has a very supportive family and shows his appreciation every day. I have a busy life (we all do), but taking a minute or two to call my parents and just show my respect and appreciation is something I was reminded to do much more often.

Tuesday, 13 October 2015

The coaching (improvement) circle model



‘What a beautiful day’ I remember Gerard O’Donovan saying about the last cloudy and rainy Sunday in Sofia. And the day was beautiful indeed, mainly due to the very well prepared and delivered coaching training by the Noble Manhattan experts.

Gerard presented a coaching model I would call ‘improvement circle’. It is useful to coaches, leaders, managers and individuals and supports improvement of a specific task or activity. The ‘improvement circle’ works by identifying issue or task to be improved, then describe the best possible performance, retrospect the good and not-so-good when it was executed before, and consider details to change in the future. Only one list of paper divided into 6 boxes is needed to do it and it takes roughly about 30 mins.




Box 1 :: I ask the person to think about a specific task, issue or problem he/she would like to work on.

Box 2 :: should describe the best possible performance of the specific task or the resolution of the problem. The questions to ask there are
  • Picture and describe what the good execution of the task is?
  • If somebody looks at you – what would they see when you perform well?
  • What are the elements you would do well?
  • Write down a couple of adjectives to describe your performance?
  • The last question is more of a checkpoint ‘Is what you described your best possible performance?’, and if not, go over the questions again.

Box 3 :: looks into the past to find out what worked well. Good questions are
  • What worked well and what supported your last good performance?
  • What specific elements you were really happy about?

Box 4 :: focus on potential elements to improve. The questions to ask are
  • What did you do, that you could have done better?
  • Was there anything you did or said that you would really want to do in a different way?

Box 5 :: is about lessons learned and focus on the present
  • What did you learn so far?
  • What is the meaning of the lessons for you?

Box 6 :: is all about actions in the future. You may ask
  • Looking at what you have written so far – what would you do to improve your performance?
  • What would you like to do differently in the future?
  • And the last question is another checkpoint ‘If you act on your findings, do you believe you would improve next time?’, and if the answer is negative then the boxes 3,4,5 and 6 have to be rethought.
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Have tried the model a couple of times and it works well, especially for simple tasks or issues without dependencies. The crucial part is that as per usual coaching session the coach should not provide any answers or ideas, it's up to the coachee to define the issue, think about improvements and commit to actions. The more complex scenarios require commitment and actions from the other participants too and definitely would propose we try with the teams over the next retrospective sessions.